Managing criticism and feedback for improvement

Demonstrate that we accept it, and learn from it.

Help your teams know how to accept the feedback The company is committed to learning from it, as well as managing criticism in a constructive manner.

Target audience

This training is aimed at all people who want to take full advantage of the feedback It is essential for those who manage teams, because they will be able to demonstrate their exemplarity in accepting and learning from it. It is essential for those who manage teams, because they will be able to demonstrate their exemplarity when it comes to accepting and learning from it.

Summary of contents

We reflect on the negative impact of the 3 most common ways of reacting to the feedback of improvement: Justifying, counterattacking and ignoring.

We explain what “emotional hijacking” is: the way in which the brain manages emotions and makes us react in one way or another when we receive a message. feedback of improvement.

We help people to identify their “precursors”: the situations that make them “jump” and react badly.

We train people to know how to react in an exemplary manner in any situation. feedback and criticism that can be given to them.

  • IconPrint the exercise sheets (1 copy of each for each person).
  • IconPrint the cards memocards (1 copy of each for each person) (Recommended in DIN A5 format, and on cardboard).
  • IconFlip-chart and markers
  • IconA medium plastic or paper bag (or a DIN A5 size envelope) is needed.
  • IconYou need to print the “ficha feedback exercises in trios”, and cut out and fold each of the "trios" and feedbacks.

Purchase the training.

Sign up for a free 2-hour TTT session, to solve all your doubts.

You will receive the call for applications by e-mail

495,00 

(+ VAT, in Spain)

Training information

  • IconClassroom: 3.5 hours
  • IconOnline: 3.5 hours
  • IconMethodology: 2 group exercises and 1 individual exercise.

Material included

  • IconTrainer's guide
  • IconPowerPoint of support
  • Icon1 OnePager with the summary, to follow up
  • Icon2 tokens memocards for participants
  • Icon2 exercise sheets
  • Icon1 action plan form
  • Icon1 session of Train The Trainer of 2 hours to solve all the doubts you may have.

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