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This training is aimed at managers who manage teams of 2 or more people, regardless of their level of seniority.
We review what we expect from someone when they have to communicate a difficult decision that affects us.
We explain and practice the common thread we can follow when communicating a difficult decision, as long as the person understands it and is willing to carry it out.
We explain and practice the common thread we can use when we have to communicate a decision that is not only difficult, but also implies that the recipient will have to make some change in the way he/she works, as long as he/she understands it and we reduce his/her negative response.
We train managers to be clear, direct and assertive with their teams.
Print the exercise sheets (1 copy of each for each person).Print the cards memocards (1 copy of each for each person) (Recommended in DIN A5 format, and on cardboard).
Flip-chart and markers.
Purchase the training.
Sign up for a free 2-hour TTT session, to solve all your doubts.
You will receive the call for applications by e-mail
495,00 €
(+ VAT, in Spain)
Classroom: 4 hoursOnline: 4 hoursMethodology: 3 role plays and 1 group exercise.Trainer's guidePowerPoint of support1 OnePager with the summary, to follow up2 tokens memocard for participants2 exercise sheets1 action plan form1 session of Train The Trainer of 2 hours to solve all the doubts you may have.
